Complaints

We operate a practice-based complaints procedure as part of the NHS system for dealing with complaints. Our system meets the national criteria. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. Our Practice Manager, Ms Sarah Buckland, can give you further information. Complaints may be made verbally, in writing or through a representative. Any comments on our provision of services, or compliments, are also welcomed.

Please use the form below to send us your feedback online.

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Rusthall Medical Centre
Nellington Road
Rusthall
Royal Tunbridge Wells
Kent
TN4 8UW

Tel: 01892 515142
Fax: 01892 532256
Out-Of-Hours: 111

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