Appointments

How To Book Your Appointment

Surgeries are always by appointment with the patients named accountable GP, or their registrar, for medical care. All patients at Rusthall Medical Centre can make an appointment up to 8 weeks in advance with their named GP. If you are unsure who your named GP is, please ask at Reception.
More urgent problems can usually be seen within 24 hours.

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Check your condition first

Many conditions can be dealt with without the need to see your GP.

Condition Checker

Many conditions can be dealt with without the need to see your GP.

You can try a local pharmacy for advice about a range of conditions and we also have lots of self help information. Please try this advice before contacting the Practice.

 

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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Book a Routine Appointment

I have a non-urgent problem and can wait 1 to 8 weeks to be seen.

Over the coming months you will notice your receptionist begin to ask for a brief outline of your problem when you ring to book an appointment.

This is because we are introducing something called “Care Navigation”. It means we are training receptionists and clerical staff to help them help patients by identifying the most appropriate place for their care. Find out more about care navigation

Ways to book:

  1. Telephone: 01892 515142
  2. Complete an eConsult form
  3. Book via Patient Access
  4. Download the NHS App
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Telephone Advice

If you wish to speak to your doctor on the telephone please call Reception before midday on a day your named GP is working and it is convenient for you to take a call.

  • Dr Hambly: Tuesday, Thursday and Friday
  • Dr Powell-Jackson: Monday, Tuesday and Thursday
  • Dr Waugh: Monday, Wednesday and Thursday
  • Dr Langridge: Monday and Wednesday
  • Dr Mitchell: Monday and Tuesday
  • Dr Mason: Thursday and Friday 
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Urgent but NOT life-threatening

You will be telephoned on the day by an on-call doctor or physcians associate for a shorter appointment to deal with your urgent issue only.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in. Please help us by telephoning before coming to the practice.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

GP Availability


Monday

Click to view availability

  • Dr Mitchell: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Dr Powell-Jackson: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Dr Waugh: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 8.00am - 12.30pm & 2.00pm - 5.00pm

Tuesday

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  • Dr Hambly: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Powell-Jackson: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 9.00am - 12.30pm
  • Health Care Assistant: 9.00am - 1.00pm & 2.00pm - 6.00pm
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm 

Wednesday

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  • Dr Mitchell: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Waugh: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Burke: 8.30am - 10.00am
  • Nurse: 8.00am - 2.00pm 
  • Health Care Assistant: 8.00am - 1.30pm
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm 

Thursday

Click to view availability

  • Dr Powell-Jackson: 8.30am - 11.40am
  • Dr Waugh: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Mason: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Hambly: 8.30am - 11.40am
  • Nurse: 8.00am - 1.00pm 
  • Health Care Assistant: 9.00am - 1.00pm 

Friday

Click to view availability

  • Dr Hambly: 8.30am - 11.40am
  • Dr Mason: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 1.00pm - 6.00pm
  • Health Care Assistant: 8.00am - 12.30pm 
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm

Appointment SMS Reminders

The Practice also provides a text reminder service for those patients who have provided us with a valid mobile number. Patients will automatically receive a text with the appointment details. If patients are unable to attend it is possible to text back CANCEL which automatically cancels the appointment.