About Us

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything.

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Rusthall Medical Centre

We are a dedicated and friendly GP Surgery in Royal Tunbridge Wells, West Kent. All of our patients have named GPs, so we can offer continuity of care for you and your family.

We offer a full range of GP online services, giving you access to the practice 24/7/365 via your computer, mobile or tablet. You can consult online with a GP, manage your appointments, request repeat prescriptions and look at your medical record online. 

We are part of West Kent Health 

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required. We are a local GP Practice and have a catchment area for home visiting purposes, but we welcome patients from outside our practice boundary.

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Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

Our clinical team includes GPs, Practice Nurses and Phlebotomist / Healthcare Assistants.

The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around - a massive amount of administration involved in running a busy practice and this includes a backroom team of Administrators to handle the huge influx of correspondence and data each day.

SEE OUR TEAMS PAGE

Meet the team
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See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Parking

There are car parking spaces for patients outside the Medical Centre

Disabled Access

The surgery has a disabled parking space and wheelchair access

Training

We are a GP training practice and Dr Hambly and Dr Powell-Jackson are recognised trainers. Registrars in general practice are fully qualified doctors who also have at least one year's experience in hospital medicine since qualifying. You can find out more here

Patient Group

Work with us to develop our services and your healthcare experience. You can find out more here

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT