Opening Hours

When we're open

Day Monday Morning 8.00am Afternoon 6.30pm Extended Access No
Day Tuesday Morning 8.00am Afternoon 6.30pm Extended Access No
Day Wednesday Morning 8.00am Afternoon 6.30pm Extended Access No
Day Thursday Morning 8.00am Afternoon 6.30pm Extended Access No
Day Friday Morning 8.00am Afternoon 6.30pm Extended Access No
Day Saturday Morning CLOSED Afternoon CLOSED Extended Access No
Day Sunday Morning CLOSED Afternoon CLOSED Extended Access No

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

GP Availability


Monday

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  • Dr Mitchell: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Dr Powell-Jackson: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Dr Waugh: 9.10am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 8.00am - 12.30pm & 2.00pm - 5.00pm

Tuesday

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  • Dr Hambly: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Powell-Jackson: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 9.00am - 12.30pm
  • Health Care Assistant: 9.00am - 1.00pm & 2.00pm - 6.00pm
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm 

Wednesday

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  • Dr Mitchell: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Waugh: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Burke: 8.30am - 10.00am
  • Nurse: 8.00am - 2.00pm 
  • Health Care Assistant: 8.00am - 1.30pm
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm 

Thursday

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  • Dr Powell-Jackson: 8.30am - 11.40am
  • Dr Waugh: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Mason: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Dr Hambly: 8.30am - 11.40am
  • Nurse: 8.00am - 1.00pm 
  • Health Care Assistant: 9.00am - 1.00pm 

Friday

Click to view availability

  • Dr Hambly: 8.30am - 11.40am
  • Dr Mason: 8.30am - 11.40am & 2.30pm - 5.00pm
  • Nurse: 1.00pm - 6.00pm
  • Health Care Assistant: 8.00am - 12.30pm 
  • Chris Bosworth - Paramedic: 8.30am - 11.40am & 2.30pm - 5.00pm

When we're closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Improved Access

On the 1st October 2018 Improved Access was launched nationwide. 

How does it work in Tunbridge Wells?

Clinics will be held at Rusthall Medical Centre,  Clanricarde, Kingswood, Grosvenor & St James, Lonsdale Medical Centre, Speldhurst & Greggswood, Waterfield House (Pembury), St Andrews and Abbey Court Medical Centres on a rotational basis.

What type of appointments are available?

  • Monday to Friday an Advanced Nurse Practitioner will be available 1400 – 2000  [Advanced Nurse Practitioner can treat and prescribe for certain conditions].
  • Saturdays a GP and a Practice Nurse will be available between 0900 - 1300.
  • Sundays and Bank Holidays a GP will be available between 0900 to 1200 (in Warders Medical Centre, Tonbridge).

Who can book these appointments?

Improved Access appointments are available for all patients in Tunbridge Wells, regardless of where they are located. This means that Rusthall Medical Centre patients can book these appointments 7 days a week, 52 weeks of the year. It is unlikely to be your normal GP who sees you at the weekend and you may have to go to a different surgery to Rusthall Medical Centre for these appointments.

How can I book an appointment? 

In order to book these appointments, you contact the surgery reception staff as normal. The surgery phone opening times remain as normal. Patients can phone between 8.00 am to 6.30 pm Monday to Friday. This will not change as a result of this scheme and therefore you will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

Summary

  • Mon – Fri: Location – Tunbridge Wells Rota – Surgery will vary each week. Advanced Nurse Practitioner: 2.00pm – 8.00pm 
  • Saturdays: Location – Tunbridge Wells Rota – Surgery will vary each week. GP + Practice Nurse: 9.00am – 1.00pm
  • Sundays / Bank Holidays: Location – Rusthall Medical Centre, Tunbridge Wells, TN4 8UW. GP: 9.00am – 12.00pm
NHS England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.